Coverage and activation
Grain Machinery Manufacturing Corp. (Grainman) warrants its manufactured equipment against defects in material and workmanship for six months from the date of shipment. For new equipment sold under these revised terms, free online registration is required to activate this limited warranty. Contact us for assisted registration if you cannot use the website.
Registration does not extend, pause or restart the warranty period. Late registration activates only the remaining unexpired coverage; registration after expiration creates no new coverage. The shipment date is established by Grainman’s dispatch records. Deposits, delivery, installation, resale and ownership updates do not change it. Rights that cannot lawfully be limited remain unaffected.
Grainman-manufactured replacement parts retain six months from shipment without an equipment-registration requirement. Existing sales and separately accepted dealer agreements retain their stated terms. An equipment warranty repair or replacement does not create a new six-month term, except where required by law.
Remedy and exclusions
For a confirmed covered defect, Grainman chooses repair or replacement of the defective part, without charge for the covered remedy. Grainman determines the authorized repair route; do not return a complete machine or arrange outside repairs without written approval. Replacement or repair continues the original unexpired term and does not restart it, except where law requires otherwise.
Coverage excludes damage caused by shipment, faulty installation, normal wear, accidents, misuse, improper maintenance or improper operating conditions. Unauthorized work is not reimbursed unless agreed in advance; exclusions apply to resulting damage and do not eliminate unrelated rights. The commercial limits in our Terms of Sale apply only to the extent lawful.
Transportation and other costs
The customer must obtain return authorization before shipping and prepays inbound freight; return authorization alone does not confirm warranty coverage. Following Grainman’s technical review or inspection and confirmation of a covered defect in materials or workmanship, Grainman will pay standard ground outbound freight for the authorized repaired or replacement part within the contiguous United States. Expedited shipping and shipments outside the contiguous United States are the customer’s responsibility unless otherwise agreed in writing.
If no defect is found or the issue is not covered, the customer pays return shipping; Grainman will share its findings and get approval before any billable repair. Field service, travel, removal/reinstallation and complete-machine freight are excluded unless expressly agreed or legally required.
Claims and other manufacturers
Email [email protected] or call 305-620-2525 with invoice, model, serial number and issue details. Stop use if continued operation could cause injury or further damage. Report a defect during coverage; later registration validation or inspection does not defeat a timely claim. Registration does not cover pre-existing excluded damage. We will assist with registration if needed.
Third-party products and components may have separate manufacturer warranties and start dates. Grainman will help identify applicable coverage; a component warranty does not automatically define the entire machine warranty. The 30-day return window and 20% restocking fee do not limit warranty claims. Review the applicable warranty before buying.
Grain Machinery Manufacturing Corp. · 1130 NW 163rd Drive, Miami, FL 33169 USA · [email protected] · 305-620-2525